POLICIES — NorthStar Global Holdings LLC
This page outlines our core policies, including privacy, website terms, and returns.
We keep everything simple, transparent, and customer-first.
1. Privacy Policy
NorthStar Global Holdings LLC (“we,” “us,” or “our”) respects your privacy.
This policy explains how we collect and use your information.
Information We Collect
We may collect:
Name
Email address
Phone number (optional)
Messages submitted through our contact form
Basic website analytics (non-identifiable data)
How We Use Your Information
We use personal information to:
Respond to inquiries
Provide customer support
Improve website performance
Send updates (only if you subscribe)
Sharing Your Information
We do not sell or trade personal data.
We only share information with:
Service providers who help operate this website
Legal authorities when required
Cookies
We may use cookies or analytics tools to enhance your browsing experience.
You may disable cookies in your browser settings.
Your Rights
You may request:
Access to your stored information
Correction or deletion of your data
To opt out of communication
Contact us anytime regarding privacy concerns.
2. Terms & Conditions
By using our website (northstarrise.com), you agree to the following terms.
Use of Website
You may use this website for personal and non-commercial purposes.
You agree not to disrupt or misuse the website in any way.
Product Information
We strive for accuracy, but product details, availability, and pricing may change.
Purchases made through Amazon or other external links are subject to those platforms’ own terms and policies.
Third-Party Links
Our website may contain links to external platforms (such as Amazon).
We are not responsible for:
Their content
Their policies
Their practices
Once you leave our site, you are governed by that site’s terms.
Intellectual Property
All website content — including images, text, branding, and layout — belongs to NorthStar Global Holdings LLC unless stated otherwise.
You may not copy or use our content without permission.
Limitation of Liability
We are not responsible for:
Technical issues or disruptions
Third-party website actions
Losses arising from use of this website
Returns or refunds processed through Amazon
This website is provided on an “as-is” basis.
Changes to These Terms
We may update these terms at any time.
Continued use of our website means you accept the updated terms.
3. Refund & Return Policy
Purchases Through Amazon
If your purchase was made through Amazon, please follow Amazon’s Return & Refund Policy.
All returns, refunds, and replacements must be initiated directly through your Amazon account.
Purchases Through Our Website (If applicable)
For products purchased directly from northstarrise.com (not Amazon):
Returns accepted within 30 days of delivery
Item must be unused and in original packaging
Receipt/proof of purchase required
Non-Returnable Items
Certain product types cannot be returned for hygiene and safety reasons, including:
Opened personal care items
Used products
Final-sale items
Damaged or Incorrect Items
If you received a damaged or incorrect product, contact us within 48 hours of delivery at:
sales@northstarglobal.com
We will resolve the issue quickly.
Refund Timing
Once approved, refunds are issued to your original payment method within 5–10 business days.
Return Shipping
Return shipping fees may apply unless the item was damaged, defective, or incorrect.